Prince - Station Manager

Demonstrated experience with LAN/WAN.

Demonstrated experience with TCP/IP.

Demonstrated experience with Wi-Fi.

Demonstrated experience with Cisco Networking.

Demonstrated experience with Network Troubleshooting.

Manage the day-to-day operations of the petroleum service station to ensure efficient and reliable service delivery.. Monitor PMS and AGO sales volumes, stock levels, product availability and daily station performance.. Supervise station attendants and coordinate staff activities to maintain operational efficiency and customer-service standards.. Monitor fuel stock levels and investigate stock variances to support accurate stock control.. Prepare and submit operational, sales, stock and activity reports to Management.. Monitor station sales performance against targets and implement initiatives to improve sales and customer retention.. Develop relationships with commercial customers, transport operators, contractors and organisations to identify new business opportunities.. Conduct customer and market visits to understand customer needs and monitor competitor activities and pricing.. Coordinate maintenance activities involving fuel pumps, electrical systems, lighting, solar systems, POS/MoMo equipment and other station infrastructure.. Liaise with Management, distributors, maintenance personnel and other stakeholders to resolve operational challenges.. Manage customer complaints and work to ensure high standards of customer satisfaction.. Monitor station cleanliness, safety and general operational standards.. Support implementation of Management's operational directives and business-development initiatives.. Monitor product availability and communicate potential stock-out risks to Management and relevant teams.. Manage operational challenges during power interruptions, equipment faults and product shortages while maintaining business continuity.

Assisted customers by addressing inquiries and providing product recommendations.. Managed customer requests, ensuring satisfaction and positive service experiences.. Processed transactions accurately and efficiently while maintaining records.. Helped maintain a clean, organized, and well-stocked store.

Delivered Tier 1 support resolving over 90% of technical issues.. Installed and configured Windows PCs and network printers.. Assisted in updates, patching, and basic security compliance.