Professional Customer Service & Technical Support Specialist | CazVid

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✨ Screen 100+ resumes in minutes with 90% accuracy

Priscilla Barrientos

Queretaro, Querétaro, Mexico

Customer Service & Technical Support Specialist with 5+ years in Service Industry

  • Gained extensive experience in quality assurance, customer service, and technical support roles.
  • Reported and tracked technical issues, facilitating timely resolution in customer-focused environments.
  • Worked as a telephone sales promoter and customer service advisor, maintaining high service quality standards.
Adaptability
Advanced
Quickly adapts to new roles and learning requirements within customer service and technical support.
Active Listening
Intermediate
Effectively understands customer issues and technical problems through attentive listening during calls.
Communication
Intermediate
Communicates technical information and customer needs clearly in English and Spanish.
Reporting & Documentation
Intermediate
Documents and reports issues accurately to ensure prompt technical resolution.
Problem Resolution
Intermediate
Addresses client issues and technical problems efficiently to sustain service standards.
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Dispatch

Over the years my work has been related to problem resolution and quality of service between one or more entities involved.nI have experiences on quality assurance areas and as a telephone agent in costumer services, sales promoting and technical...

Dispatcher

I am looking for the position of dispatcher. I think I could do a good job at it. I am a responsible, flexible, kind and tolerant person. I can adapt and learn quicklynn I have worked as a customer service agent and as a technical assistant,...

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