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Rafael Calvo

San Rafael del Yuma, La Altagracia, Santo Domingo

Sales and Customer Service Specialist with 7+ years experience

  • Handled on-site and remote customer service roles over 7 years, demonstrating adaptability.
  • Engaged in lead generation activities, contributing to sales pipelines.
  • Provided troubleshooting support for Samsung products, enhancing customer satisfaction.
Sales
Intermediate
Experience in cold calling and helping clients switch gas and electricity providers.
Customer Service
Advanced
Provided customer support for various products and services, both on-site and remotely.
Lead Generation
Intermediate
Performed activities to identify and qualify potential customers for sales opportunities.
Troubleshooting Support
Intermediate
Assisted customers with troubleshooting Samsung electronic products.
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Sales representative

Sales, Customer Service. Cold calls offering to switch gas and electricity, helping people out with diferent trouble shooting with Samsung products

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