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Rafael Emilio Martínez's avatar
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Rafael Emilio Martínez

Santo Domingo, Nacional, Dominican Republic

Customer Service Professional with extensive client support experience

  • Handled diverse customer needs effectively at Teleperformance and Hard Rock Hotel & Casino
  • Managed reservations and front desk operations ensuring seamless guest experiences
  • Promoted energy solutions effectively as a Sales Agent at National Gas & Electricity
Customer Service
Advanced
Provided exceptional support and maintained professionalism in diverse client interactions.
Communication
Advanced
Developed strong verbal and written communication skills through direct client engagement.
Time Management
Intermediate
Effectively managed multiple responsibilities in fast-paced environments at the front desk and customer support roles.
Teamwork
Intermediate
Collaborated with colleagues to ensure smooth operations and quality customer service.
Leadership
Beginner
Gained initial leadership experience through role responsibilities and team coordination.

Languages

Spanish
Native
English
Fluent
See Full Skillset on CazVid
November 10th, 2022 - November 9th, 2024
Customer Service Representative
Teleperformance
Developed strong communication skills, Provided exceptional customer support, Gained valuable experience in handling various client needs effectively.
None - None
Receptionist
Hard Rock Hotel & Casino
Provided outstanding guest services, Managed reservations, Ensured seamless front desk operations, Adept at handling diverse customer needs, Maintaining professionalism.
None - None
Sales Agent
National Gas & Electricity | DR
Delivered exceptional customer service, Promoted energy solutions effectively.
View Complete Work History
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UTECO UNIVERSITY
Currently studying
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LICEO FRANCISCO HENRÍQUEZ Y CARBAJAL
Bachelor's degree
See Education & Certifications
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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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