Rafael avatar

Rafael - Customer Service Professional with extensive client support experience

Santo Domingo, Nacional, Dominican Republicen
Handled diverse customer needs effectively at Teleperformance and Hard Rock Hotel & Casino
Managed reservations and front desk operations ensuring seamless guest experiences
Publicado en CazVid

Resumen

Experienced customer support professional with a proven track record in client engagement, front desk operations, and sales support within hospitality and energy sectors.

Logros Clave

Habilidades

Customer ServiceAdvanced

Provided exceptional support and maintained professionalism in diverse client interactions.

CommunicationAdvanced

Developed strong verbal and written communication skills through direct client engagement.

Time ManagementIntermediate

Effectively managed multiple responsibilities in fast-paced environments at the front desk and customer support roles.

TeamworkIntermediate

Collaborated with colleagues to ensure smooth operations and quality customer service.

LeadershipBeginner

Gained initial leadership experience through role responsibilities and team coordination.

Idiomas

Spanish(Native)English(Fluent)

Experiencia

Customer Service Representative

Teleperformance

November 10th, 2022 - November 9th, 2024

Developed strong communication skills, Provided exceptional customer support, Gained valuable experience in handling various client needs effectively.

Receptionist

Hard Rock Hotel & Casino

None - None

Provided outstanding guest services, Managed reservations, Ensured seamless front desk operations, Adept at handling diverse customer needs, Maintaining professionalism.

Sales Agent

National Gas & Electricity | DR

None - None

Delivered exceptional customer service, Promoted energy solutions effectively.

Educacion

UTECO UNIVERSITY

Currently studying

LICEO FRANCISCO HENRÍQUEZ Y CARBAJAL

Bachelor's degree

Este es mi perfil