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Refiloe Carol Morake

Johannesburg, Gauteng, South Africa

Customer Service and Hygiene Control Specialist with diverse operational experience

  • Handled customer inquiries and complaints efficiently at Dial n Dine, ensuring customer satisfaction.
  • Processed orders and provided comprehensive product information, supporting business operations.
  • Maintained a clean and safe environment consistently as Hygiene Controller, adhering to hygiene standards.
Customer Service Skills
Intermediate
Responded to customer questions and resolved complaints, ensuring positive customer experiences.
Hygiene Control
Intermediate
Ensured cleanliness and hygiene standards in workplace environments at Supercare service.
Office Administration
Beginner
Performed basic administrative tasks, including email and telephone etiquette, using Google Suite.
Communication Skills
Intermediate
Effectively communicated with customers and team members, facilitating smooth operations.

Languages

English
Read, Write, Speak
Sesotho
Read, Write, Speak
Xhosa
Read, Write, Speak
Isizulu
Read, Write, Speak
See Full Skillset on CazVid
Feb 2021 - Dec 2022
Customer service
Dial n Dine
Listen and respond to customers questions, Work with customers to resolve complaints, Process orders, Provide information about an organization’s products and services
Nov 2023 - Mar 2024
Hygiene controller
Supercare service
Ensure that the environment is always clean at all times for people to work
View Complete Work History
🎓
Affinity Business School
Certificate
Completed 23/11/24
🎓
buhlebuzile Secondary School
Grade 12
Completed 2018
See Education & Certifications
✨

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