Rene - Customer Service & HR Specialist with 13+ years in client engagement
Summary
Experienced customer service representative and human resources support professional with over 13 years of experience, fluent in English and Spanish, seeking remote opportunities to leverage client engagement and administrative skills.
Video Resume
Key Achievements
- Held multiple roles including social media specialist, associate, and technical support representative, showcasing versatility in service roles.
Skills
Provided comprehensive customer support in call center and customer service environments.
Handled administrative tasks within human resources, supporting recruitment and employee engagement.
Fluent in English and Spanish, capable of effective communication in multilingual settings.
Managed social media content and engagement as part of the support and outreach activities.
Demonstrated a high level of proficiency in computer knowledge, supporting service and administrative functions.
Languages
Experience
Technical Support Rep. Tech Support Rep. II Jr. And Social Media Specialist
CONVERGYS EL SALVADOR (STREAM GLOBAL SERVICES)
Associate level 1
COGNIZANT EL SALVADOR
Customer Service Associate
BPC
Teaching Practice I
CENIUES
Teaching Practice II
VICE -RECTORIA ACADEMICA
Education
University of El Salvador
English Major