Reyson - Call Center Professional with Bilingual Customer Service Skills
Villa Bisonó, Santiago, Santo DomingoRemoteen
Gained experience in customer service at call centers in English and Spanish.
Completed courses on customer service and obtained a diploma in English First Language.
Published on CazVidVideo interview availableOpen to remote
Summary
Experienced in customer service with strong bilingual communication skills in English and Spanish, trained in technical IT support and customer care.
Video Resume
Key Achievements
- Provided empathetic and effective support to customers in bilingual environments.
Skills
Customer ServiceIntermediate
Delivered customer support via call centers, demonstrating empathy and problem-solving skills.
Bilingual CommunicationIntermediate
Proficiently communicated in English and Spanish, effectively assisting customers in both languages.
Technical KnowledgeBeginner
Have basic technical understanding of network services and IT support, applied in customer interactions.
AdaptabilityIntermediate
Adapted quickly to roles in different call center environments and completed relevant training courses.
Lexical SkillsIntermediate
Exhibited excellent lexical proficiency in both English and Spanish for effective communication.