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Ricardo

Operations Manager with 10+ years of sales and team leadership experience

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Guayaquil, Guayas, Ecuador
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Competencies

Sales & Customer EngagementAdvanced

Applied relationship-building, client engagement, and closing skills across diverse industries and sales cycles.

Operations & Process ImprovementAdvanced

Optimized daily commerce operations, identified procedural challenges, and implemented solutions to enhance efficiency.

Team Leadership & TrainingAdvanced

Mentored, trained, and motivated teams to improve performance and achieve organizational goals.

Educational Support & MentoringIntermediate

Provided specialized support as a shadow teacher, fostering an inclusive environment for students with special needs.

Technical SkillsAdvanced

Proficient in Microsoft Office, HubSpot, Salesforce, Slack, with strong tech-savvy abilities applied to sales and operations tasks.

Education

The University of Central Texas (via U.S. Navy)
Completed December 1992
Pine Springs Elementary
Completed June 1982
J.G. Whittier Jr. High School
Completed June 1984
J.E.B. Stuart High School
Completed June 1988

Languages

EnglishBilingual
SpanishBilingual

Summary

Experienced operations and sales manager with a background in team leadership, process optimization, and educational support, fluent in English and Spanish.

Key Achievements

  • Managed comprehensive operations and sales strategies at Nfinitiv Venture Capital, overseeing teamwork, process improvements, and corporate sales programs.
  • Led the development and execution of sales budgets and product development initiatives resulting in consistent achievement of sales volume and profit goals.
  • Taught high school history and literature, and served as a shadow teacher for a student with special needs, demonstrating adaptability and commitment to education.

Experience

Operations Manager/Sales (remote job)

Nfinitiv Venture Capital
May 2020 - April 2022

Overseen full scope of day-to-day commerce operations including worker relations, advantage programs, enlistment choice, introduction, execution audits, inspiration, mentoring, and preparing of representatives to create aptitudes and maximize efficiency., Identify process improvements, and procedural challenges and implement appropriate solutions., Develop, maintain, and extend trust to my team, customers, and suppliers., Responsible for achieving sales volume and profits consistent with Company objectives., Responsible for profitability, growth, and direction of all products and sales., Plan, implement and report progress in achieving the sales budget., Create and administer corporate sales programs which include product development, incentive programs, planning, and managing sales meetings, managing, and coordinating all convention activities, and managing Department programs and Company programs., Proficient at cold calling and working through the entire sales cycle with optimal customer service skills.

History and Literature / Shadow Teacher

Inter-American Academy
2018 - 2019

Taught history and literature to high school grade kids., Acted as shadow teacher to a specific special need child.

Skills

Sales & Customer EngagementOperations & Process ImprovementTeam Leadership & TrainingEducational Support & MentoringTechnical Skills
Published on CazVid - Jul 3, 2025
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