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Rocío Morales

Chihuahua, Chihuahua, México Available for Remote Work

Virtual Assistant with 6+ years of customer service experience

  • Started working in call center industry at age 16, gaining extensive customer service, sales, and technical support skills
  • Transitioned to freelance work as a virtual assistant for US-based companies, expanding professional scope
  • Enhanced service quality and client support through remote assistance roles
Customer Service
Advanced
Provided customer support, sales, and technical assistance in call center environments.
Remote Virtual Assistance
Intermediate
Supported US companies remotely, managing various administrative and client service tasks.
Communication
Advanced
Facilitated effective communication with clients and team members across different channels.
Adaptability
Intermediate
Evolved from call center roles to freelancing, adapting to new workflows and client needs.
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Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

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Virtual Assistant

Freelancer

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