This is my profileContact via CazVid
Rolanny
Customer Service Specialist with 1+ years in call centers
Video resume
Remote intbound call center
I have over a year of experience in previous call centers in different roles such as : customer service, troubleshooting, billing, medical department, medical surveyor.
Contact
La Agustina, Distrito de Santo Domingo, Santo Domingo
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to customers in call centers across various roles.
TroubleshootingIntermediate
Resolved technical and service issues for clients in call center settings.
Billing & Medical SurveyingBeginner
Handled billing inquiries and collected medical data through surveys.
Communication SkillsIntermediate
Engaged effectively with diverse customers across multiple roles and departments.
Summary
Experienced call center professional with over a year supporting customers in various industries including medical and billing. Skilled in troubleshooting, customer service, and data collection.
Key Achievements
- Gained diverse experience across customer service, troubleshooting, billing, and medical survey roles.
- Handled various responsibilities in multiple call center positions, demonstrating role versatility.
- Accumulated over a year of professional experience in call center environments across different departments.
Skills
Customer ServiceTroubleshootingBilling & Medical SurveyingCommunication Skills
Published on CazVid - May 17, 2026