Nicolas - Customer Service Supervisor with 5+ years in client-facing roles
Summary
Experienced professional with a strong background in customer support, documentation management, and HR administration, skilled in organization and administrative tasks in diverse settings.
Key Achievements
- Handled personnel data, payroll preparation, and attendance management at Grupo Berlin.
Skills
Provided remote customer support and handled client inquiries.
Organized and maintained case files for the technical investigation body.
Managed staff data, processed payroll, and monitored attendance and absences.
Utilized Excel, Word, and PowerPoint for data management and reporting.
Languages
Experience
Supervisor de Linea
Teleperformance
Atencion al cliente modalidad Remoto.
Gestor de archivo
Fiscalia de Cúcuta
Manejo y organizacion del archivo del cuerpo tecnico de investigacion.
Jefe de Recursos humanos
Grupo Berlin
Gestionar los datos y preparar las nóminas, control de asistencias, ausencias y salidas del personal, labores de gestión administrativa del personal.
Education
Universidad de los Andes
Universidad de los Andes
Instituto tecnico Mercedes Abrego
Técnico