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Santiago

Data Entry Assistant Hiring

Contacto

Bogotá, Bogota D.C., Colombia
Disponible en CazVid
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Competencias

Technical SupportIntermedio

Experiencia demostrada en Technical Support.

Fraud DetectionIntermedio

Experiencia demostrada en Fraud Detection.

NegotiationIntermedio

Experiencia demostrada en Negotiation.

Data ClassificationIntermedio

Experiencia demostrada en Data Classification.

Excel ProficiencyIntermedio

Experiencia demostrada en Excel Proficiency.

Educacion

HIGH SCHOOL
San José de Castilla
Completado 2018
COLLEGE DEGREE
SENA
Completado 2025

Idiomas

SpanishNativo
EnglishC1+

Resumen

Data Entry Assistant Hiring buscando nuevas oportunidades

Experiencia

BILLIGUAL CUSTOMER SUPPORT

Sitel/ Foundever
2021 - 2022

Providing comprehensive technical support to clients over the phone, following company protocols and policies.. Resolving technical issues while delivering a positive customer experience through empathy, clarity, and guidance.. Explaining technical concepts in an understandable way and working under pressure while remaining calm.. Continuously improving technical support processes to provide increasingly efficient service.

BANKING CUSTOMER SERVICE AGENT

Teleperformance
2023 - 2024

Focusing on fraud prevention, account security, and collections management.. Identifying and resolving fraudulent activities, ensuring accurate transactions and protection against scams.. Managing overdue accounts with empathy, firmness, and adherence to regulations.

BENEFITS COORDINATOR

Hire Horatio

Providing support to the logistics department by determining the benefits each client had with their insurance.. Collaborating in managing the plan offered to assist patients with their respective medical conditions.

DATA ENTRY AND DATA ANALYST SPECIALIST

ONTRAC/LEAN SOLUTIONS
2025 - Presente

Handling large volumes of data, calculating disputed amounts, and efficiently organizing files for integration into platforms such as SharePoint and Excel.. Creating pivot tables, advanced formulas, and reports that support effective decision-making.. Client communication regarding dispute outcomes, case follow-ups, and the provision of additional documentation.

Habilidades

Technical SupportFraud DetectionNegotiationData ClassificationExcel Proficiency
Publicado en CazVid - 12 ago 2026
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