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Sasha

Salesperson

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Nairobi, Nairobi County, Kenya
Available on CazVid
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Competencies

Customer assistance

Demonstrated experience with Customer assistance.

Product recommendations

Demonstrated experience with Product recommendations.

Sales transactions

Demonstrated experience with Sales transactions.

Customer retention

Demonstrated experience with Customer retention.

Complaint resolution

Demonstrated experience with Complaint resolution.

Education

Diploma, Education
Chuka University
2017 - 2019
Kenya Certificate of Secondary Education (KCSE)
Kitololoni Secondary School
2012 - 2016
Kenya Certificate of Primary Education (KCPE)
Kitololoni Primary School
2001 - 2011

Languages

English
Kiswahili

Summary

Salesperson open to new opportunities

Experience

Salesperson

Joshy Bookshop and Enterprises
Sep 2024 - Jun 2025

Assisted customers in selecting books and related products and provided friendly, personalized service.. Organized and restocked shelves to maintain clean, appealing, and well-labelled displays.. Received and processed new stock deliveries, checking pricing and maintaining accurate inventory records.. Supported stock counts, inventory management, and loss-prevention measures.. Promoted loyalty programs and special offers to encourage customer engagement and repeat business.. Built positive relationships with regular customers and contributed to a welcoming shopping environment.

Salesperson

Katrina Collections
Jan 2020 - May 2024

Provided personalized customer assistance and recommended products based on customers' style, size, and preferences.. Maintained strong knowledge of products, new arrivals, and fashion trends to give informed recommendations.. Processed sales transactions accurately, including returns and exchanges.. Maintained a clean, organized, and visually appealing shop in line with brand standards.. Created eye-catching displays and arranged mannequins to promote seasonal products and key items.. Handled customer complaints professionally and worked to ensure high levels of customer satisfaction.

Data Entry Clerk

Ministry of Interior Coordination
Sep 2019 - Dec 2019

Verified birth and death records and entered information accurately.. Digitized government records to support efficient and accountable record keeping.. Maintained accuracy and attention to detail when handling sensitive records.

Assistant, Cyber Duties

Trends Enterprises Limited
May 2019 - Aug 2019

Assisted customers with cyber-related tasks and basic computer services.. Provided friendly customer support and completed duties assigned by the manager.. Worked efficiently in a customer-facing environment while responding to different client needs.

Skills

Customer assistanceProduct recommendationsSales transactionsCustomer retentionComplaint resolution
Published on CazVid - Oct 27, 2026
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