Oct 2023 - Present
Sales & Customer Service
Freelance
Sales, interpretation, and client assistance for legal, financial, and real estate projects., Provided customer guidance, case follow-ups, and interpretation support.
Nov 2022 - Oct 2023
Tech Support (Quicken Platform)
World Connection
Delivered technical and customer support for a financial software platform., Assisted with troubleshooting and general customer inquiries.
Feb 2022 - Sep 2022
Assistant / Dispatcher
Skycom (Amazon Logistics)
Coordinated delivery routes and monitored logistics operations., Supported administrative and tracking tasks for delivery drivers.
Jan 2020 - Feb 2022
Customer Service Representative
Ubiquity Global Services
Provided customer support and information on healthcare and insurance services.
Mar 2017 - Feb 2018
Sales & Customer Support
Ubiquity Global Services
Handled customer inquiries and sales for mobile service accounts.
Nov 2016 - Feb 2017
Sales Agent
Skycom
Processed product orders and provided customer assistance in the auto parts sector.
Mar 2014 - Jul 2016
Customer Service Agent
One Call Care (Cognizant)
Supported transportation coordination, interpretation, and administrative tasks.
Nov 2013 - Feb 2014
Customer Service Agent (Hilton Honors)
Teleperformance
Assisted customers with hotel reservations and loyalty program inquiries.