Scebi Zikhali
Store Manager with 10+ years of retail leadership in beauty and skincare
- Led sales and customer service teams at Crabtree & Evelyn and Lòccitane, enhancing customer experience and driving revenue.
- Managed staff recruitment, training, and daily operations, ensuring consistent store performance and team development.
- Supervised hatchery operations, including production planning, machine calibration, and egg/chick dispatches, ensuring operational efficiency.
Customer Service
Advanced
Provided product advice and communication to enhance customer satisfaction at retail stores.
Staff Management
Advanced
Managed hiring, training, and daily supervision of staff, ensuring effective team operations.
Sales & Merchandising
Advanced
Drove product sales, managed merchandising strategies, and optimized store presentation.
Operational Planning
Intermediate
Planned and managed daily sales, dispatches, and store inventory for hatchery and retail contexts.
Technical Skills
Intermediate
Applied skills in machine calibration, weekly production analysis, and hatchery operations management.
Languages
English
Advanced
IsiZulu
Advanced
Xhosa
Advanced
2008 - 2016
Store Manager
Crabtree & Evelyn
Overall Product Sales, Product Advice and Customer Communication, Leadership, Problem Solving, Training
2016 - 2018
Store Manager
Lòccitane ÈN Provencè
Overall Product Sales, Product Advice and Customer Service, Managing of Staff, Communication, Training, Problem Solving, Leadership
2018 - 2022
Hatchery Foreman
National Chicks a Division of Astral Foods Ltd.
General Assistance to Hatchery Manager, Conduct daily meetings with general staff, Training and implementation of company policies and procedures, Training on 20 Keys module, Drawing and analyzing weekly productions graphs, Measuring and calibrating of both hatcher and setter machines, Planning and...
Dr Vilakazi Secondary School
Grade 12
Completed 2006
Personality Is Everything!
Video introductions create real connections. Show passion, explain motivation, and let the authentic personality shine through – it's what makes profiles unforgettable.
Go to CazVidPerfect Matches Await
Complete profiles unlock amazing connections with similar professionals and perfect job opportunities
Dream Jobs Loading
Rich profiles get personalized job matches that align with skills, experience, and career goals