Sebastian Cabrera
Customer Service & Medical Interpreter with 5+ years in healthcare and legal fields
- Delivered accurate English-Spanish interpretation in healthcare environments, facilitating patient understanding.
- Managed multiple calls and appointments daily, ensuring seamless communication in legal, medical, and social service settings.
- Coordinated logistics and maintained documentation for ongoing patient and client interactions.
Multitasking
Avanzado
Handled multiple calls, appointments, and documentation efficiently in fast-paced environments.
Clear Communication
Experto
Provided accurate interpretation and facilitated effective communication between patients, clients, and providers.
Active Listening
Avanzado
Ensured understanding and clarity in interpretation and customer interactions.
Cultural Sensitivity
Intermedio
Applied cultural awareness to improve communication and resolve conflicts in diverse environments.
Microsoft Office Suite
Intermedio
Utilized Word, Excel, and Outlook for documentation, scheduling, and communication tasks.
Languages
English
Fluent
Spanish
Fluent
2021 - 2022
Customer Service Representative
Teleperformance S.A.S
Delivered accurate English-Spanish interpretation in healthcare environments, helping patients navigate appointments and procedures., Ensured clear, efficient communication between patients and providers; handled follow-up logistics and sensitive information., Maintained documentation of...
2023 - 2025
Bilingual Medical Interpreter
Akorbi
Coordinated real-time communication between clients and professionals in legal, medical, and social service fields., Managed multiple calls and appointments daily, ensuring timely connection and smooth operations., Adapted quickly to high-pressure situations and provided seamless communication in...
2022 - 2023
Bilingual Medical, Legal and Social Interpreter
Servimos
Learning Never Stops!
Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.
Go to CazVidPlease record a video speaking in English about your experience.
What experience do you have with dispatch software or similar tools? How have you used them to improve communication or efficiency?
Tell us about a challenge you faced while coordinating deliveries or pickups. How did you resolve it?
Can you describe a time when you successfully managed multiple dispatch requests? What strategies did you use to prioritize them?