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Selena Constanza Cano

San Miguel de Tucumán, Tucuman, Argentina

Customer Service & Language Instructor with 5+ years in client-focused roles

  • Managed high-volume call center operations, ensuring customer satisfaction and operational efficiency.
  • Implemented sales strategies in membership and retail, consistently meeting performance targets.
  • Designed educational curricula and materials for diverse age groups as an English instructor.
Customer Service
Advanced
Handled large-scale customer interactions, resolving issues and improving satisfaction scores.
Language Instruction
Intermediate
Developed lesson plans and taught English across varied age groups, enhancing student language skills.
Cross-functional Communication
Advanced
Coordinated between multiple departments to facilitate smooth operations and customer satisfaction.
Sales Strategies
Intermediate
Executed sales tactics within memberships and retail sectors, achieving set performance metrics.
Microsoft Office Suite
Advanced
Utilized Word and Excel for report generation, documentation, and content planning.

Languages

English
C2
Spanish
Native
See Full Skillset on CazVid
June 2025 - Present
Customer Service Representative
Global Fidelis
Manage high-volume call center operations specializing in membership administration and refund processing., Execute sales strategies for memberships and retail, consistently achieving performance targets., Coordinate cross-functional communication to ensure seamless problem resolution and customer...
2025
English Instructor
Alianza Idiomas
Developed comprehensive lesson plans and educational materials for diverse age groups (children to adults).
View Complete Work History
🎓
Instituto de Ciencias Empresariales
Associate Degree in Translation
Completed 2024
See Education & Certifications
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