Sergio Alejandro De León Ortiz
General Manager with 20+ years in supply chain and operations management
- Led MRP system implementation that improved operational efficiency by 30%.
- Managed a team that reduced logistics costs by 25%.
- Directed project development including brand creation and commercial relationship building.
Supply Chain Management
Avanzado
Handled demand planning, inventory control, logistics, and distribution for multiple companies.
Project Management
Avanzado
Managed projects such as MRP system automation and logistics operator implementation.
Leadership
Avanzado
Led teams across various roles including general management, product management, and logistics.
Negotiation and Purchasing
Intermedio
Negotiated procurement and imports, managing vendor relationships and system implementations.
Customer Service Management
Intermedio
Improved customer service processes and managed call centers and client relations.
Languages
Spanish
Native
English
Fluent
JUNE 2012 - DECEMBER 2024
General Manager
INDUSTRIAS SOLHER, S.A.
Leader of all areas of the company, mainly human resources, commercial area, purchasing and administration., Development of the project by creating the brand and building commercial relationships, MRP Project Development implementing automation systems.
AUGUST 2006 - NOVEMBER 2011
Product Director
GRUPO ELEKTRA
Manager’s team leader responsible for all lines of products for sale in the retail chain., Negotiation, purchasing, sales projection, marketing plans. Promotions, inventory control. Logistics. Supervision of shops. Management of budget., SAP implementation Team Leader
JULY 2005 - JULY 2006
Purchasing and Logistics Manager
GOLD CORP. (MONTANA EXPLORADORA DE GUATEMALA, S.A.)
Management of purchases, imports, logistics and warehouses. Demand planning. Inventory control. Negotiations., Highlights: Implementation of purchasing system and demand planning for production.
DECEMBER 2002 - APRIL 2005
Supply Chain Manager, Guatemala & El Salvador
KRAFT FOODS
Demand planning, inventory control, warehouse, distribution, transport, purchasing, invoicing and customer service. Service, storage and financial indicators. Budget control., Project leader implementing logistics operator, Project leader for distributors implementation.Project change to operator...
DECEMBER 2001 - DECEMBER 2002
Operations Manager
PROVAL, S.A.
Management purchasing, logistics, transport, customer service, call center and eight agencies inside the country, Reengineering routes to make them more efficient, Creation of new routes and entry of new customers, Change culture of Customer Service.
Universidad Galileo
Master’s degree
Completed 2002
USAC
Master’s degree
Completed 2003
USAC
Industrial Engineer
Completed 1998
Sergioideo
Show experiencia and a resume of my expertise