Sharamil - Customer Service Specialist with Retail Experience in Alberta

Skilled in addressing customer needs, ensuring satisfaction, and handling inquiries efficiently.

Effective in written and verbal communication, facilitating clear information exchange.

Able to organize tasks efficiently, balancing multiple responsibilities effectively.

Proficient in mathematical concepts, supporting tutoring and problem-solving activities.

Quick to adapt to new environments and learn new skills in dynamic settings.

Operated the POS system efficiently and precisely while taking customers’ orders and modifying products upon their request., Cleaned and sanitized areas throughout the workplace, including the dining area, kitchen, and washrooms., Built beneficial and positive relationships with coworkers towards a mutual goal of providing excellent customer service., Packaged orders skillfully and efficiently, ensuring products are correctly and freshly given to customers.

Explained complex mathematical concepts and theories using differentiated instruction techniques while maintaining academic rigour., Coached students in study strategies and time management, building academic confidence through personalized learning plans., Conducted one-on-one assessment reviews, analyzing each student’s test performance and assignments while identifying knowledge gaps., Gave feedback to students using positive reinforcement techniques to encourage, support, and build confidence within them.

Operated the cash register promptly and accurately while processing payments, refunds, and exchanges with various payment methods., Performed opening and closing procedures, such as cleaning a variety of store areas, restocking products, and counting the cash register., Built and maintained positive working relationships with coworkers through aiding them with their work-related questions or needs., Provided excellent customer service by greeting customers, offering assistance, and making sure they are fully satisfied with their store visit.