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Customer Service Associate with strong communication and problem-solving skills
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Competencies
Utilized Word, Excel, and PowerPoint for data management, reporting, and presentations.
Applied SolidWorks for basic design tasks in technical projects.
Assessed and responded to customer issues, ensuring efficient problem resolution.
Handled calls and communicated effectively in English, both verbally and in writing.
Managed internal data and information systems to support operational needs.
Education
Languages
Summary
Detail-oriented customer service associate experienced in handling diverse customer needs, managing internal operations, and utilizing technical tools like Microsoft Office and SolidWorks. Adept at multitasking and communication, committed to delivering quality support in fast-paced environments.
Key Achievements
- Handled customer inquiries and complaints effectively at Piggly Wiggly, ensuring service quality.
- Developed proficiency in Microsoft Office and SolidWorks, applying technical skills in various tasks.
- Managed internal issues and multiple tasks simultaneously, demonstrating adaptability and soft skills.