Stephanie Bermea
Customer Service Professional with 4+ years of diverse industry experience
- Provided prompt, high-quality customer service, resolving inquiries and billing issues effectively
- Managed multiple communication channels, including calls and emails, ensuring timely responses
- Trained new hires in product knowledge and customer service protocols
Customer Service
Experto
Extensive experience handling customer inquiries, resolving issues, and fostering customer relationships.
CRM Software
Avanzado
Utilized CRM tools to document interactions, manage customer data, and identify sales opportunities.
Active Listening
Experto
Applied active listening skills to understand customer needs and provide appropriate solutions.
Food Preparation & Safety
Intermedio
Operated kitchen equipment adhering to safety standards and maintained cleanliness in food prep areas.
Organization Skills
Avanzado
Handled multiple tasks efficiently, prioritized responsibilities, and supported inventory management.
Languages
English
Fluent
May 2025 - PRESENT
Customer Service Representative
Family Dollar
Provided exceptional customer service by promptly responding to inquiries and resolving issues, Managed a high volume of incoming calls and emails, Built strong relationships with customers through active listening and empathy, Assisted customers with product selection, order placement, and...
March 2024 - July 2024
Crew/Team Member
McDonald's
Maintained a fast speed checking out people's items, Prioritized and completed time-critical tasks, Provided quality customer services, Operated kitchen equipment in line with safety standards, Cleaned, swept, and mopped food preparation and FOH areas, Filled up stations with cutlery,...
Learning Never Stops!
Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.
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