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Competencias
Experiencia demostrada en Business Operations Management.
Experiencia demostrada en International Operations.
Experiencia demostrada en Tender & Bid Management.
Experiencia demostrada en Procurement & Tender Research.
Experiencia demostrada en Business Development Support.
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Assistant HR & Business Operations Executive
Act as a central coordination point between management, clients, internal teams and external stakeholders to maintain continuity across operational activities.. Translate management priorities into actionable workflows, coordinating ownership, deadlines, follow-ups and completion across multiple business functions.. Manage operational pipelines and CRM activity, maintaining accurate records of clients, opportunities, actions, follow-ups and business development activity.. Prepare management reports, operational dashboards and performance updates to provide visibility of workload, delivery status, outstanding actions and business priorities.. Support commercial operations through client research, prospect identification, tender monitoring, proposal coordination and preparation of supporting documentation.. Coordinate tender and procurement activities, including requirement analysis, response preparation, evidence gathering, compliance documentation and submission readiness.. Support client account administration by coordinating communications, service requirements, documentation, invoicing information and ongoing account actions.. Coordinate finance-related operational activities including invoice preparation and review, payment follow-ups, expense information, payroll inputs and reconciliation of operational records.. Monitor recurring operational activities and deadlines, proactively following up with stakeholders to prevent delays, missed actions and service disruption.. Develop and maintain SOPs, process maps, checklists and operational workflows to standardise recurring activities and reduce dependency on individual knowledge.. Identify inefficiencies within existing processes and introduce structured systems, templates and automation to improve productivity, visibility and control.. Successfully coordinated and supported competitive tendering and bidding activities across the UK, and Ireland, from opportunity identification and requirement analysis through to submission and post-submission follow-up.
HR and Business Manager
Managed the day-to-day business operations across India, UAE and the UK, coordinating administrative, commercial and support functions to maintain efficient business performance.. Worked directly with senior management on operational planning, business priorities, resource requirements and execution of organisational initiatives.. Coordinated activities across departments to ensure information, decisions, documentation and deliverables moved efficiently through the organisation.. Established structured operating procedures, approval workflows and administrative controls to improve consistency, accountability and management oversight.. Managed business documentation, contracts, records, correspondence and operational databases, maintaining accurate and audit-ready information.. Prepared management information, operational reports and performance summaries to support leadership reviews and business decision-making.. Monitored operational expenditure, invoices, payments and financial administration in coordination with finance and accounts stakeholders.. Supported budgeting, cost monitoring and expense control by maintaining accurate operational and financial information for management review.. Coordinated vendor, supplier and external stakeholder relationships, including service requirements, documentation, follow-ups and issue resolution.. Strengthened the organisation's approach to tender submissions by introducing standardised response structures, evidence libraries, case-study content, KPI frameworks, risk registers and project delivery methodologies.. Supported preparation of commercial proposals, pricing information, capability statements and supporting documentation for prospective clients across international markets.. Contributed to the development of a more structured bid management and business development process, enabling opportunities to be tracked from initial identification through submission, evaluation and follow-up.. Successfully managed competing tender deadlines alongside day-to-day business operations, maintaining accuracy, document quality and submission compliance under time-sensitive conditions.. Supported international business expansion by coordinating operational and commercial activities across UK, UAE and India, ensuring consistent processes while adapting submissions and business requirements to individual markets.. Generated management-level reporting on tender pipelines, business opportunities, operational priorities and submission status, providing visibility of upcoming opportunities and required actions.. Helped strengthen the company's competitive positioning by presenting quality-focused, evidence-led and commercially aligned tender responses rather than relying solely on price.
HR & Admin Executive
Managed the complete recruitment lifecycle, including sourcing, screening, interviewing, offer negotiation, onboarding, and stakeholder management.. Supported HR administration by processing payroll and maintaining accurate employee documentation.. Delivered high level of service to customers in effort to build upon future relationships.. Kept organisation in compliance with regulations and internal requirements.. Formed and sustained strategic relationships with clients.
HR & Business Manager
Led end-to-end talent acquisition across India, UAE and UK, US for technical and non-technical roles from workforce requirement through sourcing, selection, offer negotiation and onboarding.. Owned the full B2B sales cycle for US and international markets, including prospecting, discovery, solution design, proposals, commercial negotiations, closing, and relationship expansion.. Sold staffing, recruitment, IT, outsourcing, and business-process solutions to senior US stakeholders, positioning offshore delivery as a scalable and cost-effective alternative to traditional providers.. Built and managed a qualified pipeline through US market research, ICP development, LinkedIn prospecting, email outreach, referrals, and strategic partnerships.. Conducted consultative discovery with decision-makers to understand workforce requirements, delivery gaps, technology needs, budgets, and outsourcing objectives.. Structured recurring-volume and white-label staffing partnerships with organizations requiring additional recruitment and offshore delivery capacity.. Evaluated RFP/procurement opportunities and collaborated with delivery teams to create competitive proposals aligned with client requirements and commercial objectives.. Led negotiations around pricing, scope, delivery models, staffing volumes, SLAs, and commercial terms, driving opportunities toward closure.. Supported US recruitment requirements by sourcing, screening and coordinating candidates for US-based technical and non-technical roles, strengthening the international talent pipeline.. Managed and mentored recruiters, allocated hiring priorities, monitored pipelines and ensured vacancies were delivered within agreed timelines.. Partnered with senior management and department heads on workforce requirements, role specifications, hiring priorities and resource planning.. Developed structured recruitment processes covering job descriptions, candidate sourcing, screening, interviews, selection, offers, background documentation and onboarding.. Managed multiple concurrent international vacancies while maintaining candidate quality, stakeholder communication and recruitment delivery.. Built candidate pipelines using structured recruitment and applicant-tracking processes to improve candidate availability and speed of hiring.. Managed employee lifecycle activities from pre-employment and onboarding through performance management and ongoing HR support.. Oversaw HR operations including employee records, payroll coordination, attendance, leave administration, performance appraisals and employee documentation.. Designed HR SOPs for recruitment, onboarding and employee administration, improving consistency and operational control.. Developed HR MIS reports, recruitment analytics and management dashboards to support workforce and people decisions.. Supported employee relations, HR compliance and coordination with internal and external stakeholders across India, UAE and UK.