Tatiana - Customer Service and Payroll Support with 5+ years of experience in client management

Handled inquiries and resolved issues for customers across various sectors.

Assisted in managing employee attendance records and payroll-related documents.

Supported hiring processes through candidate screening and onboarding activities.

Helped train team members on products and internal tools to promote best practices.

Assisted the payroll department with tasks such as updating reports on vacations, sick leave, and other absences for employee payments., Supported the hiring process by profiling candidates and guiding them through to the contract signing.

Scheduled technician visits., Resolved billing inquiries., Addressed general questions regarding insurance accounts and products.

Assisted customers with questions about credit history and scores., Supported new team members with product and tool inquiries., Promoted best practices through training and direct support.

Handled customer claims., Resolved general inquiries., Offered additional products to enhance the customer experience.