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Tracy
Inbound Call Agent with Teaching & Communication Skills
Video resume
Inbound call agent
Inbound call agent - My name is Tracy Maiwa Mghanga a teacher by profession. I am self-driven, productive and creative hence I believe I will be a good fit for this position.
Contact
Mombasa, Mombasa, Kenya
Open to remote
Available on CazVid
Competencies
CommunicationIntermediate
Utilized in teaching young children and interacting with diverse groups, demonstrating strong verbal exchange skills.
Teaching & TrainingIntermediate
Experienced in delivering lessons on language, creative writing, and mathematics to young learners.
Creative SkillsIntermediate
Applied creativity in designing engaging lesson plans and teaching methods for early childhood education.
Time ManagementBeginner
Managed classroom activities efficiently, balancing various subjects and pupil needs.
Summary
Kindergarten teacher transitioning into inbound call support, with strong communication, creativity, and adaptable interpersonal skills
Key Achievements
- Taught language acquisition, creative writing, and mathematical skills to children aged 3-8 in Mombasa.
- Developed effective communication skills through interaction with diverse audiences in educational settings.
- Expressed interest in transitioning to customer service as a part-time role leveraging language and interpersonal skills.
Skills
CommunicationTeaching & TrainingCreative SkillsTime Management
Published on CazVid - May 17, 2026