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Tselane Athalia Kgaladi

Mabopane, Gauteng, South Africa

Customer Service & Administrative Professional with Diverse Industry Experience

  • Managed cashier and customer service responsibilities across multiple retail outlets, ensuring smooth operations and customer satisfaction.
  • Handled documentation, filing, and appointment scheduling at medical and academic institutions, streamlining administrative workflows.
  • Recruited clients and sold insurance policies as a Financial Advisor, contributing to client base growth and revenue generation.
Customer Service
Intermediate
Provided friendly and efficient service to clients in retail, banking, and medical settings, addressing inquiries and ensuring positive experiences.
Cash Handling & POS Operation
Intermediate
Managed cash transactions, cash ups, and bank deposits at supermarkets and retail stores, maintaining accuracy and accountability.
Administrative Support
Intermediate
Organized files, scheduled appointments, and handled correspondence, supporting efficient clinic and academic office operations.
Communication Skills
Advanced
Effectively communicated with clients, patients, and colleagues through face-to-face interactions, phone calls, and written correspondence.
Problem Solving
Intermediate
Addressed various customer and operational issues promptly in retail and service environments, ensuring service continuity.
See Full Skillset on CazVid
2021/01 - 2022/06
General Work & Sorting
Impact human resources Rosslyn
General Work & Sorting in Dryer department, General Work & Sorting in Shellering department
2018/06
Driver
Rabulanyana’s décor & Catering Services
Delivering & Collecting tents, Chairs & Mobile Toilets, Delivering & collecting decoration Equipment’s
2010/10 - 2011/03
Cashier, General Work
Kganyago’s Butchery
Handling Cash & Cash Up, Assisting Clients & Till Operator, Stock Order’s & Merchandising, Answering phone calls & Taking Orders, Cleaning & Packing Shelves
2009/09 - 2010/07
Financial Advisor
Old-Mutual Arcadia
Meeting Clients face to face, Recruiting Clients, Selling Insurance Policies, Inbound & Outbound calls, Assisting enquiring clients
2007/08 - 2008/12
Cashier, Cleaning, General Work
Kwik-Kat Cash & Carry
Handling cash & cash up, Assisting clients & till Operator, Cleaning shop Toilets, windows & walls, Answering phone calls from clients, Taking orders & Merchandising
2005/08 - 2007/06
Receptionist & Admin Assistant
DR Phorosi medical centre
Issuing & Recording files for patients, Filling & answering phone calls, Scheduling & organising appointment for patient, Organising Paperwork, Welcoming & Greeting Patients, Receiving & distributing of mail, Printing, Scanning & Photocopying, Respond...
Cashier, General Assistant
UNISA-Main Campus
Handling cash & Cash up, Banking cash, Customer service & till operator, Stock Packing & Merchandising, Kiosk Service, Cleaning Cafeteria, Managers Assistant
View Complete Work History
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Cornerstone College
National Certificate
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O.R Tambo High School
Matriculation certificate
🎓
UNISA
Diploma
See Education & Certifications
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