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Usman Adrees

New York City, New York, United States

Customer Support Specialist with 2+ years of experience in client service

  • Provided non-voice customer support in a remote environment, ensuring client satisfaction.
  • Gained comprehensive experience in handling customer inquiries, troubleshooting, and issue resolution.
  • Developed strong communication skills across diverse customer segments from Pakistan and the US.
Customer Support
Intermediate
Handled customer inquiries via non-voice channels, ensuring prompt and effective communication.
Communication Skills
Intermediate
Maintained clear and professional communication in customer interactions tailored to diverse audiences.
Remote Service Delivery
Intermediate
Provided support remotely from New York City, leveraging digital tools to assist clients effectively.
Problem Solving
Intermediate
Addressed and resolved customer issues promptly, enhancing customer experience.

Languages

English
Turkish
Arabic
German
Italian
Dutch
Swedish
French
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non-voice customer support specialist

Usman is a non-voice customer support specialist with over 2 years of experience.

customer support specialist

Usman is a customer support specialist with over 2 years of experience from Pakistan.

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