Valentina - Administrative professional with diverse experience in customer service and support roles
Summary
Dedicated administrative and support professional with experience in customer service, human resources, and caregiving roles, demonstrating strong communication, organizational, and problem-solving skills.
Key Achievements
- Managed daily activities and schedules for children in cultural exchange program
Skills
Leveraged effective communication skills to support customer service and team coordination.
Collaborated with colleagues and managed schedules to ensure smooth operations.
Handled file management, event coordination, and schedule organization efficiently.
Provided customer support, resolved doubts, and managed service inquiries across roles.
Languages
Experience
Administrative Assistance Technician
SERVICIO NACIONAL DE APRENDIZAJE SENA
Assisted in recruitment and hiring processes, File management, Typing and event coordination, Provided customer service, Maintained updated documentation, Invoicing processes
Administrative and Human Resources Assistant
TALMA (LEADER IN AIRPORT SERVICES)
Customer service through reception of calls, Management of RCS, Invoicing, Resolution of doubts and problems, Surveys, Service consulting, Customer support, Typing
Au Pair (cultural interchange program)
AU PAIR IN AMERICA
Care of 3 American girls, Daily activities, Feeding, Hygiene, Support in school activities and extracurricular classes, Organization of schedules, Focus on time management and problem solving
Flight Attendant
ACADEMIA DE AVIACIÓN INTERNACIONAL
Tourism agent technician
ESCUELA DE TURISMO Y AZAFATAS
Education
ACADEMIA DE AVIACIÓN INTERNACIONAL
Flight Attendant
ESCUELA DE TURISMO Y AZAFATAS
Tourism agent technician