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Legal and Customer Service Professional with Experience in Municipal Public Services
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Competencies
Managed user interactions and addressed inquiries at the municipal office.
Provided legal and support services aligned with municipal directives.
Participated in managing and organizing official documents according to regulations.
Utilized Excel and Office Suite for administrative and document handling tasks.
Education
Summary
Dedicated municipal customer service and legal support professional with hands-on experience in handling user inquiries, complaints, and supporting legal processes within local government settings. Skilled in document management and office software tools.
Key Achievements
- Provided user assistance and legal advice at municipal level
- Handled complaints and claims process for diverse municipal issues
- Supported legal and administrative tasks aligning with official protocols
Experience
Atencion usuarios y Asesoria Juridica
Brindar atención y orientación al usuario, frente a las diferentes temáticas que se brindan desde la personería municipal y la personera delegada., Realizar trámite de quejas y reclamos de los usuarios frente a las diferentes temáticas que se abordan desde la personería municipal., Brindar apoyo jurídico y asistencial bajo los diferentes frentes de la personería municipal, conforme directriz de despacho y la personera asignada., Participar en el proceso de gestión documental conforme a la norma y parámetros establecidos para tal labro.