Valeria - Legal and Customer Service Professional with Experience in Municipal Public Services

Bogotá, Bogota D.C., Colombiaen

Provided user assistance and legal advice at municipal level

Handled complaints and claims process for diverse municipal issues

Published on CazVid

Summary

Dedicated municipal customer service and legal support professional with hands-on experience in handling user inquiries, complaints, and supporting legal processes within local government settings. Skilled in document management and office software tools.

Key Achievements

Supported legal and administrative tasks aligning with official protocols

Skills

Customer ServiceIntermediate

Managed user interactions and addressed inquiries at the municipal office.

Legal AssistanceIntermediate

Provided legal and support services aligned with municipal directives.

Documentation ManagementIntermediate

Participated in managing and organizing official documents according to regulations.

Office Software SkillsIntermediate

Utilized Excel and Office Suite for administrative and document handling tasks.

Experience

Atencion usuarios y Asesoria Juridica

PERSONERIA MUNUCIPAL DE CHIA

Marzo de 2022 - Junio de 2022

Brindar atención y orientación al usuario, frente a las diferentes temáticas que se brindan desde la personería municipal y la personera delegada., Realizar trámite de quejas y reclamos de los usuarios frente a las diferentes temáticas que se abordan desde la personería municipal., Brindar apoyo jurídico y asistencial bajo los diferentes frentes de la personería municipal, conforme directriz de despacho y la personera asignada., Participar en el proceso de gestión documental conforme a la norma y parámetros establecidos para tal labro.