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Vanessa

Gerente Administrativo

Contact

Maputo, Maputo City, Mozambique
Available on CazVid
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Education

National Certificate in Office Practice and Business Management
College of Cape Town, South Africa
2002 - 2004
12th Grade
Liceu Alvorada, Mozambique
8th to 11th Grade
Nelspruit, South Africa

Summary

Gerente Administrativo open to new opportunities

Experience

Human Resources Associate

UNHCR – United Nations High Commissioner for Refugees
Aug 2021 - Present

Managing full-cycle recruitment processes, from screening to hiring. Verifying academic and professional references. Preparing offer letters and recommendation memos. Participating in interviews and drafting interview reports. Overseeing contract management, onboarding, and employee support. Performing all core administrative functions of an HR Assistant

Front Office Supervisor

Radisson Blu Hotel, Maputo

Coordinated front desk team operations. Managed reservations, check-ins/check-outs, and room assignments. Ensured high standards of customer service

Customer Service Officer

Mediplus
Mar 2016 - Sep 2017

Delivered in-person and remote customer support. Handled complaints, billing, and medical authorizations. Drafted formal letters and reports

Operations Assistant to the Director

Maputo Intermodal Container Depot
Apr 2012 - Sep 2014

Prepared contracts for clients and institutional partners. Provided administrative support to senior management

Customer Service Officer

Societe Generale
Mar 2009 - Mar 2012

Opened and closed customer accounts. Issued statements and provided personalized service

Customer Service Representative

Brithol Michcoma
Feb 2007 - Nov 2008

Provided technical and administrative support for equipment maintenance services

Ground Assistant

Maputo International Airport – VIP Lounge
Apr 2006 - Jan 2007

Assisted transit passengers. Verified travel documents and supported boarding procedures

Published on CazVid - Sep 30, 2026
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