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Victor Brizuela

Asunción, Asunción, Paraguay

IT Support & Projects Leader with 10+ years of managing complex tech environments

  • Accelerated ATM implementation by 8 months using Scrum and Kanban methodologies.
  • Supervised a team of 26 IT professionals across multiple countries, overseeing integrated IT operations.
  • Implemented dashboards, KPIs, and OKRs, resulting in a 60% boost in team productivity.
Agile Project Management
Expert
Led Scrum and Kanban initiatives to improve project delivery timelines and team efficiency.
IT Operations & Support
Advanced
Managed IT support teams and technical support across diverse facilities and client requirements.
Vendor & Inventory Management
Intermediate
Handled IT procurement, vendor negotiation, and asset lifecycle management via SAP.
Database & System Migration
Intermediate
Supported systems migration from Sybase to Oracle, with T-SQL and PL/SQL reporting.
Team Leadership & Liaison
Advanced
Supervised cross-functional teams and acted as key liaison between IT, vendors, and business units.

Languages

English
B2 (with Merit)
English
Advanced Level
See Full Skillset on CazVid
Jan 2013 - Sep 2022
IT Support & Projects Leader
América Móvil (Claro Paraguay)
Served as Scrum Master, promoting Agile culture and removing team roadblocks., Successfully accelerated ATM implementation processes by 8 months using Scrum and Kanban., Supervised a team of 26 IT professionals across Paraguay, Uruguay, and Argentina., Key liaison between IT, local/international...
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🎓
Universidad Americana
Engineer in Informatics
🎓
Universidad Nacional de Asunción (Paraguay)
Postgraduate Degree
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✨

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