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Customer Service Specialist with Bilingual Communication Skills
Video resume
Bilingual Call Center Position
Handle incoming calls and obtaining customer information over the phone, explain company T&C and determine customers eligibility for certain promotions.
Contact
La Agustina, Distrito de Santo Domingo, Santo Domingo
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Managed customer inquiries and provided assistance in a call center environment.
Bilingual CommunicationIntermediate
Conducted calls in both Spanish and English to ensure clear communication with a diverse clientele.
Verbal CommunicationIntermediate
Explained company policies and promotions clearly over the phone.
Information VerificationIntermediate
Gathered and verified customer information accurately during calls.
Summary
Experienced in handling bilingual customer calls, providing information, and assessing eligibility for promotions within call center settings.
Key Achievements
- Handled incoming customer calls to provide information and support.
- Explained company terms and conditions effectively to diverse customers.
- Assessed customer eligibility for promotional offers to facilitate sales.
Skills
Customer ServiceBilingual CommunicationVerbal CommunicationInformation Verification
Published on CazVid - May 17, 2026