This is my profileContact via CazVidYaisha
Sales Consultant at CLARO PUERTO RICO
Contact
Competencies
Expertise in identifying customer needs and recommending tailored telecom solutions.
Proven ability to deliver high-quality service, ensuring customer satisfaction and retention.
Skilled in coordinating administrative processes, document handling, and reporting.
Effective communicator, adept at interpersonal interactions and problem resolution.
Strong organizational skills to manage multiple tasks efficiently and meet deadlines.
Education
Summary
Motivated professional with extensive experience in sales, customer service, and administrative support. Skilled in client engagement, process coordination, and effective communication, committed to driving results and enhancing customer satisfaction.
Key Achievements
- Successfully advised clients on telecom products, increasing sales opportunities.
- Managed activations and renewals, ensuring seamless customer experience.
- Coordinated administrative processes, improving office efficiency.
- Provided exceptional customer service, fostering client loyalty.
- Handled cash transactions with accuracy and professionalism.
Experience
Consultora de Ventas
Asesoro clientes sobre productos y servicios de telecomunicaciones.. Identifico oportunidades de venta y recomiendo soluciones adaptadas a las necesidades del cliente.. Gestiono activaciones, renovaciones y cambios de servicios.. Contribuyo al cumplimiento de objetivos comerciales y métricas de satisfacción del cliente.
Asistente Administrativa
Coordiné procesos administrativos y manejo de documentación.. Brindé atención a clientes de forma presencial y telefónica.. Preparé informes, expedientes y registros administrativos.. Apoyé la coordinación interna de operaciones y seguimiento de solicitudes.
Cajera
Procesé transacciones y manejo de efectivo con precisión.. Ofrecí servicio al cliente enfocado en rapidez y calidad.. Realicé cuadres de caja y apoyo en operaciones diarias.
Cajera y Mesera
Atendí clientes y gestioné órdenes de servicio.. Manejé cobros y control de efectivo.. Contribuí a una experiencia positiva para los clientes mediante atención personalizada.