Yandy - CASE MANAGEMENT PROFESSIONAL / CLIENT SERVICES SPECIALIST

Assessed clients’ cognitive, emotional, social, and behavioral needs to determine appropriate interventions.. Developed and implemented individualized support and behavioral management plans.. Conducted client visits and maintained detailed case documentation.. Coordinated services and resources to support clients and families.. Provided guidance and advocacy to individuals facing social, educational, and family-related challenges.. Collaborated with families, professionals, and community agencies to improve client outcomes.. Assisted clients in accessing available programs, services, and support systems.. Conducted crisis intervention and support during emergency situations.. Monitored client progress and adjusted service plans as needed.