Profesional dedicado con experiencia en gestión de datos, auditorías marítimas y atención al cliente, especializado en mejorar procesos y garantizar la precisión de la información.
Gestiona con precisión la captura y verificación de datos en entornos logísticos y financieros.
Intercambia información efectiva con colegas y clientes en atención y coordinación de tareas.
Identifica y resuelve inconsistencias en registros y procesos para mejorar la auditoría.
Cumple con los tiempos límite en envíos y auditorías mediante planificación efectiva.
DHL Shared Service Center
Capture data from the paperwork presented within the application in accordance with the instructions outlined., Identify discrepancies within the paperwork and follow exceptions established by DHL., Verify data present within the system, confirming accuracy and where discrepancies exist either take corrective action reporting immediately to the supervisor., Be aware of the cut-off times outlined for each shipment type, and ensure compliance with the timelines outlined are met., Process 10 to 12 airway bills per hour., Work cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues.
APL Shared Service Center
Determine what happened on a vessel voyage after operations have finished., Traced and resolved discrepancies to increase audit usefulness., Supported compliance with regulatory and quality standards through well executed audits.
Academy Mortgage Corporation
Monitored investor pipelines and receive funded mortgage files electronically., Reviewed contents of funded mortgage files for accuracy and completeness., Assisted in resolving client issues related to loan applications.
English Teaching
Advanced English Certification
Microsoft Office Certification
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Soluciona rápidamente incidencias relacionadas con datos y procesos operativos.
Aegis/ Teleperformance
Provided information about the services or products the company offered., Solved easily customer questions and concerns with accuracy.