Associate Implementation Consultant

What We Do:At OrangeHRM, our goal is to help HR do amazing work that they love. ‘HR for All’ is a stance that we took when the company was founded in 2006 to help HR departments make a difference with powerful HR management software. Headquartered in the U.S., OrangeHRM Inc. is a truly global company serving customers in every corner of the world. With over 5 million users globally, OrangeHRM also provides the world’s most popular free & open-source HR software to help SMEs elevate their HR processes. Job Description Do you speak both Spanish and English proficiently? Are you someone that can't rest until the problem is solved? Are you a concise, clear thinker that takes satisfaction from helping other people understand? If so, please apply to OrangeHRM as an Associate Implementation Consultant. Why We ExistAt OrangeHRM, we work to help our customers manage the Human Resources function within one central system for their organization. What necessity is coveredOrangeHRM is a platform for Human Resource professionals to manage and optimize employee information in one central system, so that this information can be fully leveraged by all company stakeholders. Primary Duties and Responsibilities● Deliver OrangeHRM product training in English and Spanish.● Proactively engage customers through regular outreach to assess account health and mitigate churn risk.● Contribute to user guides and documentation.● Maintain a detailed knowledge of the OrangeHRM offering and be confident in performing demonstrations.● Become a trusted advisor for our clients and advocate for their needs within OrangeHRM.● Handle multiple projects simultaneously and efficiently. Qualification / Experience● Diploma/Degree in a customer support related field.● Work experience in customer services and customer facing roles.● Domain knowledge in Human Resources Management would be an added advantage. Required Skills● Dynamic, self-motivated individual with a can-do attitude and an outgoing personality● Detail and observant oriented● Fluent oral and written communication in English and Spanish● Excellent presentation skills● Strong knowledge in MS Office Suite● A passion for helping people understand● Effective organizational, time management and planning skills. We thank all applicants for their interest, however, only applicants selected for an interview will be contacted.Job Type: Full-time