Customer service and technical support specialist with over 13 years of experience in the VPO industry, focused on fostering strong client relationships through empathy and effective communication.
Provided customer support, addressing client needs and resolving issues effectively.
Assisted customers with technical solutions and troubleshooting in the VPO industry.
Engaged in sales activities, leveraging soft skills to connect with clients and promote services.
Cultivated empathy and relationship-building skills over a prolonged period in customer-facing roles.