Demonstrated experience with Effective communication in both English and Spanish.
Demonstrated experience with Problem-solving with a focus on quick and clear solutions.
Demonstrated experience with Proficient in digital tools, including CRM systems, Microsoft Office, and Excel.
Demonstrated experience with Teamwork and collaboration in dynamic environments.
KM2 Solutions
Assisted patients with scheduling dermatology appointments and managing availability., Entered and updated patient referral information for dermatology appointments with high accuracy.
Concentrix
Handled customer calls to process payments, troubleshoot account issues, and provide clear guidance on wireless services, maintaining high levels of client satisfaction.
Prime Sources
Conducted outbound and inbound calls to educate individuals about Medicare benefits, encouraged enrollment, and supported clients in understanding available healthcare options.
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Demonstrated experience with Punctuality and accountability in meeting goals.
