Dedicated dispatcher with over six years of experience in call centers, customer service, collections, and interpretation, skilled in managing communication, scheduling, and record keeping.
Applied effective communication skills to relay information accurately between teams and clients.
Coordinated driver work crews and equipment movement according to schedules and real-time needs.
Handled customer service, collection calls, and interpreters' communication within call center environments.
Maintained accurate call logs and records of communication for operational tracking.
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