Experienced customer service professional with a proven ability to handle inquiries, perform data entry, and operate across diverse industries in remote roles.
Provided excellent support and problem-solving assistance to customers via phone, email, and chat.
Performed data entry tasks, including using MLS software for real estate listings.
Effectively communicated with clients in English and Spanish across various platforms.
Identified customer issues and provided timely solutions, demonstrating strong problem-solving skills.
Showcased leadership capabilities within team environments during customer service operations.
Sitel (Foundever)
Credit Card specialist for the Capital One campaign
Freelancer
Telephone Interpreter for many type of companies, healthcare, car insurance, water and electricity companies
Beycome
Customer service agent for a real estate agency taking call, sending emails and replying to customer via emails and chats., Then became a data entry specialist, learned how to use the Multiple Listing service in many states of the United States of America.
Bachelor of Science and Letters
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