Analytical professional skilled in data modeling, visualization, and process optimization.
Utilized for querying large datasets to extract actionable insights.
Created dashboards and reports using Power BI and Tableau to communicate findings.
Performed complex data analysis, modeling, and reporting tasks in Excel.
Applied statistical methods to interpret data patterns and support recommendations.
Lionbridge
Delivered real-time, accurate oral translations and interpretations for clients., Interpreted conference calls and other workplace communications in real-time., Provided appropriate contextual information to increase clients' understanding of translations., Cross-referenced dictionaries and thesauruses for slang and nuanced terminology., Verified accuracy by double-checking translations of technical terms and terminology., Consulted dictionaries, lexicons, encyclopedias, and computerized terminology banks to aid in translation.
Transperfect
Ability to precisely and accurately translate critical medical information from English to the patient's native language., Strong interpersonal skills, flexibility, and customer service orientation., Precisely and accurately interprets critical medical advice and information the provider gives into equivalent terminology in the patient's native language., Establishes and maintains quality service and positive interaction with all patients, customers, visitors, healthcare providers, and clinical employees., Maintains strict patient confidentiality.
GLOBO
Ability to precisely and accurately translate critical medical information from English to the patient's native language., Strong interpersonal skills, flexibility, and customer service orientation., Precisely and accurately interprets critical medical advice and information the provider gives into equivalent terminology in the patient's native language., Establishes and maintains quality service and positive interaction with all patients, customers, visitors, healthcare providers, and clinical employees., Maintains strict patient confidentiality.
ULG
Delivered real-time, accurate oral translations and interpretations for clients., Interpreted conference calls and other workplace communications in real-time., Provided appropriate contextual information to increase client's understanding of translations., Cross-referenced dictionaries and thesauruses for slang and nuanced terminology., Safeguarded translated data by following ethical codes and industry best practices., Verified accuracy by double-checking translations of technical terms and terminology.
Teleperformance
Captioned telephone conversations verbatim to facilitate accurate communications., Protected callers' personal information by following exact protocols for typing conversations with no recording or documentation., Maintained strict compliance with government regulations barring interference in conversations., Assisted with emergency calls by captioning and relaying critical information., Used professional communication skills to deal with delays, call problems and other technical issues., Repeated words into voice recognition software to produce text for captioned telephone., Listened to audio to produce captions for individuals with hearing disabilities, such as deafness.
Teleperformance
Captioned telephone conversations verbatim to facilitate accurate communications., Protected callers' personal information by following exact protocols for typing conversations with no recording or documentation., Maintained strict compliance with government regulations barring interference in conversations., Assisted with emergency calls by captioning and relaying critical information., Used professional communication skills to deal with delays, call problems and other technical issues., Repeated words into voice recognition software to produce text for captioned telephone., Followed call center procedures when delivering services., Listened to audio to produce captions for individuals with hearing disabilities, such as deafness., Converted audio content manually into text captions for individuals with hearing loss.
Bachelor
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