Experienced in customer support, administrative tasks, content creation, and research. Skilled at managing diverse responsibilities in dynamic environments. Adept at supporting team operations, enhancing communication, and ensuring efficient workflows across industries.
Provided support and assistance as a semi-bilingual agent at Webhelp for Fitbit, ensuring customer satisfaction.
Handled database management, scheduling, personnel management, and payroll at Soleil Studio.
Created and edited photos and videos for marketing and portfolio purposes at Soleil Studio.
Engaged in thesis research at Neuroscience Group of Antioquia, developing investigative and analytical skills.
Bran jean - Jeans warehouse
Webhelp - FitBit Line
Customer service
Soleil Studio
Database management, appointment scheduling, personnel management, payroll, portfolio, content creation and editing (photos and videos), staff training
Neuroscience Group of Antioquia - Neurobanco
Tesis investigator
Biology
High School
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Assisted in sales activities at Bran jean, supporting store operations and customer engagement.
