Experienced tourism professional skilled in outdoor activities, event management, and customer service, with a proven history of improving client experiences.
Provided excellent customer service in various roles, ensuring client satisfaction.
Coordinated and executed events, handling logistics and client needs.
Led hiking, canopy, and outdoor activities, ensuring safety and engagement.
Created promotional material as part of itinerary preparation to attract clients.
Hotel Finca Campo Bello
Outdoor activities manager, Canopy Manager (extreme sport), Walking and hiking in the forest, Customer service
Brandy Restaurant
Planning and execution of events, Event management
Vagando por el Thumbcito
Preparation of itinerary, Creation of propaganda (Marketing), Personnel management, Customer service
Bachelor's Degree
Higher Technician
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Worked collaboratively with teams across different roles in hospitality and tourism.