Andres - Software Developer with 3 years of full-stack development experience

San José, San José, Costa Ricaen

Led the development of a web application improving user engagement by 20%.

Designed and implemented backend APIs which increased data processing efficiency.

Contact via CazVid

Published on CazVid

Summary

Experienced full-stack developer with a focus on building scalable web applications.

Key Achievements

Progressed from Junior Developer to Software Developer within two years, demonstrating skill growth and increased responsibilities.

Skills

JavaScriptIntermedio

Applied JavaScript in building dynamic front-end features for web applications.

PythonIntermedio

Utilized Python for scripting, data analysis, and backend development tasks.

ReactIntermedio

Developed responsive user interfaces using React framework.

SQLIntermedio

Designed and managed databases, writing complex queries for data retrieval and manipulation.

Experience

Supervisor / Team Lead

SYKES COSTA RICA

SEP 2007 - JUN 2012

Weekly audits to ensure correct processes were being followed as well as to provide coaching to improve/maintain performance., Monthly 1:1 interactions with associates to help them towards meeting metrics expectations, career goals and continuous skills development., Disciplinary actions delivery and follow up., Project handling and continuous process improvement.

SME / ASSOCIATE ADVISOR

AMAZON.COM

SEP 2012 - DIC 2021

Deliver assistance/coaching to associates on daily contact handling., Handling escalations, via email, phone or chat., Provide training support to incoming waves of new hires., Process improvement delegate.

Tech Support

FOUNDEVER

OCT 2022 - CURRENT

Provide assistance to customers with technical support inquiries., Educate customers on system installation/use, and assist in troubleshooting., Use problem-solving skills to solve customer issues and address concerns., Place orders and follow up on sales inquiries.