Andrés - Dispatcher with 14+ months in customer service and call handling

Colombia, Huila, ColombiaRemoteen

Gained experience managing inbound calls and scheduling in a high-volume BPO environment

Developed bilingual communication skills in English and Spanish

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced BPO agent with over 14 months providing call handling, scheduling, and bilingual support in English and Spanish.

Demonstrated organizational skills and time management in customer support roles

Customer ServiceIntermediate

Handled customer inquiries and provided support in both English and Spanish.

Call HandlingIntermediate

Managed inbound calls efficiently, addressing client needs and scheduling.

Organization & Time ManagementIntermediate

Organized tasks and managed schedules effectively within a fast-paced environment.

Communication SkillsIntermediate

Utilized verbal and written communication skills in both English and Spanish.

Office AutomationBeginner

Discover other professionals with similar experience