Dedicated professional with over 5 years of experience in healthcare billing, customer support, and administrative roles. Skilled in platform utilization, claims resolution, and client communication. Committed to enhancing operational efficiency and delivering exceptional customer service.
Handled customer inquiries with professionalism, ensuring satisfaction and building client trust.
Supported billing processes, claims resolution, and compliance in healthcare environments.
Utilized Epic and Salesforce platforms to track issues, resolve billing discrepancies, and manage data.
Provided administrative assistance, managed documentation, and supported workflow processes.
TASK US
Supported clients in expatriation and repatriation procedures, serving as interpreter when required., Managed sensitive documentation and processed money refunds through administrative and commercial protocols., Delivered customer service with empathy and professionalism in complex situations.
LOS OLIVOS
Bachelor's Degree
Revenue Cycle Management Specialist
Customer Service Representative
Administrative Assistant
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Handled payments, verified documentation, and coordinated logistics for client and operational needs.
