Experienced in logistics, academic support, and market analysis, skilled in data management, visualization, and strategic insights. Proven ability to optimize operations, improve accuracy, and support decision-making across diverse domains.
Utilized Tableau, Power BI, Excel, Python, and SQL to interpret complex datasets, informing strategic decisions in logistics, academia, and market research.
Maintained and optimized large data repositories, developed data models, and created automated reports to enhance operational efficiency.
Managed freight documentation, shipment scheduling, and carrier communication, ensuring high delivery reliability and service quality.
Provided instructional support, grading, and student engagement, increasing efficiency and reducing response times.
Suddath
Coordinated and tracked LTL (Less-than-Truckload) shipments, achieving a 98% on-time delivery rate through accurate documentation, proactive carrier communication, and efficient freight scheduling., Maintained shipment data across Mcloud and proprietary database management systems, leveraging Excel...
University of North Florida
Supported instructional communication by regularly posting announcements, addressing student queries, and managing technical troubleshooting, increasing student engagement by 20%., Graded and provided detailed feedback for over 150 complex student projects within strict deadlines, ensuring timely...
University of North Florida
Advised and guided prospective study abroad students, contributing to a 10% increase in program enrollment through targeted data-driven recruitment strategies., Collaborated with cross-functional teams to clearly define project scopes, deliverables, and deadlines., Analyzed student demographic and...
Master's
Bachelor's
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