Anel - Customer Service Specialist with Over 5 Years in Client Engagement

Tepic, Nayarit, MéxicoRemoteen

Gained extensive experience in inbound, outbound, cold calls, and face-to-face customer interactions.

Developed bilingual communication skills in English and Spanish, enhancing client engagement and service delivery.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer support professional with over five years in diverse client engagement roles, fluent in English and Spanish.

Consistently handled diverse customer service channels including chats and direct client interactions.

Customer ServiceAdvanced

Provided front-line support through various channels, ensuring customer satisfaction and issue resolution.

Bilingual CommunicationAdvanced

Fluent in English and Spanish, facilitating effective communication with diverse clients.

Cold CallingIntermediate

Performed outbound cold calls to generate leads and support sales efforts.

Client InteractionAdvanced

Engaged directly with clients face-to-face and via phone to address needs and foster relationships.

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