Aram - Customer Service Associate with 8 months experience in call centers

Chihuahua, Chihuahua, MéxicoRemoteen

Managed reservations and customer inquiries for insurance and body shop clients.

Gained experience in customer service within a call center environment.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in handling reservations and customer inquiries in a call center setting with proficiency in communication and problem-solving.

Handled various customer requests including out-of-pocket payments and normal reservations.

Customer ServiceIntermediate

Provided support and handled reservations for insurance and automotive clients.

Communication SkillsIntermediate

Effectively communicated with customers about reservations and payment options.

Call Center OperationsIntermediate

Participated in call center processes managing customer inquiries and bookings.

Problem ResolutionBasic

Addressed customer concerns related to reservations and insurance processes.

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