UX designer with customer service experience and bilingual communication skills. Skilled in technical support, English and Spanish language proficiency, and user-centered design.
Applied UX design principles to improve user interfaces and experiences.
Handled customer inquiries and technical issues, providing solutions and assistance.
Fluent in English (C2) and spoken proficiency in Spanish (B2), facilitating multilingual communication.
Possesses foundational knowledge in technical customer support practices.
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