Benjamin combines over 7 years of expertise in recruitment, talent identification, and customer support across diverse sectors, with strong bilingual communication skills and a proven track record of optimizing hiring processes.
Extensive experience in sourcing, screening, and selecting candidates across diverse industries and roles.
Proficient in handling inbound technical and billing support calls, ensuring customer satisfaction.
Skilled storyteller and bilingual guide, adept at engaging audiences with historical narratives.
Experienced in leveraging social platforms to attract and evaluate talent effectively.
First source
Konecta LOB - Carolina Herrera
Luvis tours
storyteller about historial Places.
Results CX
in charge of social media and job portal. detecting specific english level and send the prospect to specific LOBs
Concentrix
Detecting specific profiles whilst applying the S.T.A.R process to search deeply within the candidates for abilities and competencies for Uber, check point.
Graphic Designer
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Man power
Empereon-constar latam
Hire talent for the following LOBS ATT FRONTIER PAY PAL. search for resumes and selection process. updating job postings on employment
JOB XPERIENCE
Detecting specific profiles whilst applying the S.T.A.R process for bilingual campaigns.
Compucom
Responding to queries via chat, email. or phone. Training other staff members on troubleshooting and diagnosing problems. Writing, editing and revising training manuals for new and updated software and hardware. Providing technical assistance for questions and problems
Telvista
Detecting specific profiles whilst applying the S.T.A.R process to search deeply within the candidates for abilities and competencies for specific projects.
Telvista
Answering inbound calls from job advertisements and updating job postings on employment portals on the internet.
Telvista
Billing. Basic Tech Support. Inbound calls.
Teletech
Billing. Basic Tech Support. Inbound calls.
